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THE DECISION-MAKING PROCESS

When decision-making processes are not working well, complaints about lack of information, inadequate consultation or rowdy behaviour usually occurs. When this happens, it’s worth looking at the whole process to see where problems are and how they can be addressed.

This section looks at each stage of the decision-making process, identifies potential issues and makes suggestions about good governance processes.

About the decision-making process

There are five key stages in the decision-making process.

The strategic planning process is the best place to raise issues for the upcoming year.

Playing the ball, not the person, is important for good governance.

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